• DVM360_Conference_Charlotte,NC_banner
  • ACVCACVC
  • DVM 360
  • Fetch DVM 360Fetch DVM 360
DVM 360
dvm360 | Veterinary News, Veterinarian Insights, Medicine, Pet Care
dvm360 | Veterinary News, Veterinarian Insights, Medicine, Pet Care
By Role
AssociatesOwnersPractice ManagerStudentsTechnicians
Subscriptions
dvm360 Newsletterdvm360 Magazine
News
All News
Association
Breaking News
Education
Equine
FDA
Law & Ethics
Market Trends
Medical
Politics
Products
Recalls
Regulatory
Media
dvm360 LIVE!™
Expert Interviews
The Vet Blast Podcast
Medical World News
Pet Connections
The Dilemma Live
Vet Perspectives™
Weekly Newscast
dvm360 Insights™
Publications
All Publications
dvm360
Firstline
Supplements
Vetted
Clinical
All Clinical
Anesthesia
Animal Welfare
Behavior
Cardiology
CBD in Pets
Dentistry
Dermatology
Diabetes
Emergency & Critical Care
Endocrinology
Equine Medicine
Exotic Animal Medicine
Feline Medicine
Gastroenterology
Imaging
Infectious Diseases
Integrative Medicine
Nutrition
Oncology
Ophthalmology
Orthopedics
Pain Management
Parasitology
Surgery
Toxicology
Urology & Nephrology
Virtual Care
Business
All Business
Business & Personal Finance
Hospital Design
Personnel Management
Practice Finances
Practice Operations
Wellbeing & Lifestyle
Continuing Education
Conferences
Conference Listing
Conference Proceedings
Upcoming dvm360 Conferences
Resources
CBD in Pets
CE Requirements by State
Contests
Partners
Spotlight Series
Team Meeting in a Box
Toolkit
Top Recommended Veterinary Products
Vet to Vet
Veterinary Heroes
  • Contact Us
  • Fetch DVM360 Conference
  • Terms and Conditions
  • Privacy
  • Do Not Sell My Information
  • About Us

© 2023 MJH Life Sciences and dvm360 | Veterinary News, Veterinarian Insights, Medicine, Pet Care. All rights reserved.

Advertisement
By Role
  • Associates
  • Owners
  • Practice Manager
  • Students
  • Technicians
Subscriptions
  • dvm360 Newsletter
  • dvm360 Magazine
  • Contact Us
  • Fetch DVM360 Conference
  • Terms and Conditions
  • Privacy
  • Do Not Sell My Information
  • About Us
  • MJHLS Brand Logo

© 2023 MJH Life Sciences™ and dvm360 | Veterinary News, Veterinarian Insights, Medicine, Pet Care. All rights reserved.

Team training to provide closure

December 1, 2006

Peggy Killewald, LVT, business manager of Killewald Small Animal Hospital in Amherst, N.Y., knows personally what it's like to mourn the loss of a beloved pet in public. Before she and her husband, Dr. William Killewald, opened their practice in 1980, she was at another practice after her dog was euthanized.

Peggy Killewald, LVT, business manager of Killewald Small Animal Hospital in Amherst, N.Y., knows personally what it's like to mourn the loss of a beloved pet in public. Before she and her husband, Dr. William Killewald, opened their practice in 1980, she was at another practice after her dog was euthanized.

"I remember standing in the waiting room crying my eyes out and all those people looking at me," she says. "You're just emotionally drained at a time like that."

Advertisement

She has worked to train the 14-person staff at the suburban Buffalo, N.Y., small animal clinic to take care of pet owners when their emotions leave them in tears. Their precautions are similar to those in other practices: They schedule euthanasia at the close of the day and escort the client directly into a quiet exam room. After the procedure, the team encourages the client to spend as much time as necessary in regaining composure. Later, the practice sends a card and makes a donation to Christian Veterinary Mission.

"We're trying to help clients through the whole process," says Killewald. "Compared to where we were a couple of years ago, we're miles ahead when it comes to supporting pet owners. And our staff members feel better, too."

Related Content:

Medical
Performing and calculating a PCV
Performing and calculating a PCV
Brief overview of acid-base interpretation
Brief overview of acid-base interpretation
Dog owners are not getting proactive OA information from their veterinarians
Dog owners are not getting proactive OA information from their veterinarians

Advertisement

Latest News

Partners for Health Pets and VHMA collaboration publish white paper

Vetstoria releases its Fill Rate platform

What's new with the "Dentistry Lane" across the veterinary profession?

Meet the BlackDVM Network

View More Latest News
Advertisement