Talking parasite prevention with clients
In a recent interview with dvm360, Beckie Mossor, RVT, shed light on the variety of challenges veterinary technicians face when broaching parasite prevention with pet parents.
During an interview at the New York Vet Show conference in New York, New York, Becky Mossor, RVT, disclosed insight as to why she believes some veterinary technicians may struggle when talking to clients about parasite prevention.
View the video below for the entire discussion. The following is a partial transcript:
Becky Mossor, RVT: I think from a technician standpoint, a lot of times we feel like a salesperson when we are trying to talk about preventatives to our clients. We know that it can be an added cost and expense and a lot of our clients have a misunderstanding about how frequently they need to use preventatives.