IDEXX research shows that adjustments can be made to workflow, technology, and culture for improved results
IDEXX Laboratories, Inc has published an empirical study entitled Finding the Time: Empowering Veterinary Teams to Get the Most Out of Every Day which addresses veterinary practice capacity constraints. The research also unveils the veterinary Practice Productivity Index, “a data-driven framework and collection of guides for transforming practice productivity across the dimensions of workflow, technology, and culture.”1
Depending on where a practice falls on the Practice Productivity Index, the study displays opportunities to find up to 2,000 hours per year, which is the equivalent of adding 1 full-time veterinarian (amount of time saved depends on practice size and placement on the Practice Productivity Index). The results are based on 786 survey participants, and extensive clinical observations, financial evaluations, and practice-level data.
“Veterinary professionals operate in an entirely new landscape compared to a few years ago,” stated Jay Mazelsky, IDEXX president and Chief Executive Officer, in the release.1 “Veterinary practices have asked us for strategies and solutions to address the challenges they’re facing. A key insight from the study is that small steps can help them find more hours in the day, and when improvements are implemented strategically, they can have a significant impact.”
The study brings attention to staffing challenges in the veterinary field while offering methods for creating additional capacity. The goal is to ultimately promote a happier, healthier veterinary team. Some key results include1:
“Having great technology has been a game-changer for our business,” shared Christine McCully, DVM, of Downtown Pet Hospital, in the release. “Our practice management software is connected to patient records, diagnostics, and communications tools, so no one on my team wastes time figuring out where information is. Sometimes it’s just a minute we save—but those minutes add up when it means the difference between seeing an extra patient or making sure we have time to eat lunch.”1
IDEXX will be hosting various sessions highlighting the study at the WVC Annual Conference in Las Vegas, Nevada, February 19–22, 2023. The publication and productivity guidelines can be downloaded here for those not at the show: www.idexx.com/FindingTime.
Groundbreaking IDEXX study reveals opportunities to increase veterinary practice productivity. News release. IDEXX. February 20, 2023. Accessed February 20, 2023. https://www.prnewswire.com/news-releases/groundbreaking-idexx-study-reveals-opportunities-to-increase-veterinary-practice-productivity-301750165.html