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Petco teams up with DoorDash, debuts new app updates

dvm360dvm360 October 2023
Volume 54
Issue 10
Pages: 28

For on-demand delivery plus to streamline mobile app user experience for pet owners

Petco Health and Wellness Company, Inc, is now in an expanded partnership with DoorDash, one of its existing fulfillment partners, to make Petco's portfolio of products available in the US through the DoorDash Marketplace mobile app and website. According to a company release,1 over 10,000 Petco products from Petco are featured on the DoorDash Marketplace, including food, treats, beds, bowls, toys and additional supplies for dogs, cats, small animals, fish, reptiles, and birds.

Photo courtesy of Petco Health and Wellness Company, Inc.

Photo courtesy of Petco Health and Wellness Company, Inc.

"Ninety-eight percent of DoorDash consumers in the US have access to retail or grocery stores on our platform. The future of commerce is on-demand and local as consumers want faster and easier ways to get the items they need delivered to them right now," said Fuad Hannon, VP of New Verticals at DoorDash.1 "Whether it's the dog food you forgot to grab while out or a treat or toy, consumers now have convenient on-demand access to pets' whole health needs. Our partnership helps Petco meet consumers where they are and further fulfills DoorDash's mission to grow and empower local economies."

Along with this announcement, Petco shared1 it has released updates with its own Petco app, including a pet profile that address wellness needs. This offers pet owners a centralized, easy way to remain updated on their pets’ nutrition, vaccinations, and grooming appointment reminders. Klarna's interest-free "Pay in 4" solution for purchases is now available in the Petco app as it was already an option on the website. This enables more financial flexibility.

"Our expanded partnership with DoorDash makes Petco's differentiated assortment of health and wellness products accessible to even more pet parents across the country," expressed Darren MacDonald, chief customer officer at Petco.1 "Combined with new enhancements to the Petco app, we're continuing to meet the unique needs of pets and pet parents in a way that no one else can."

To celebrate National Dog Day on August 26, DoorDash will offer 50% off customers' Petco order of $25 or more (up to $20) within the DoorDash mobile app or website from August 21 to August 27, 2023.


Petco expands on-demand delivery through DoorDash partnership, unveils new app features. Petco Health and Wellness Company, Inc. August 17, 2023. Accessed August 21, 2023. https://www.prnewswire.com/news-releases/petco-expands-on-demand-delivery-through-doordash-partnership-unveils-new-app-features-301903393.html

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