 Hospital Management Editor Mark Opperman is a certified veterinary practice manager and owner of VMC Inc., a veterinary consulting firm based in Evergreen Colo. Through his firm, he has consulted with more than 800 veterinary hospitals throughout North America, providing assistance in associate hiring, partnership formation, exit strategies, employee issues, profitability, efficiency, and more. He has lectured worldwide at meetings such as Fetch dvm360 conference (formerly CVC), the North American Veterinary Conference, the World Small Animal Veterinary Conference, the Denmark Annual Congress, and the London Veterinary Forum. Opperman founded the Veterinary Hospital Managers Association and served as president until 1993. Through his VMC School of Veterinary Practice Management, he has trained more than 250 practice managers.

Veterinary Consultant Mark Opperman, CVPM, spoke at the full-day interactive Veterinary Economics Managers' Retreat at CVC East in Baltimore. We asked him what they covered, how the day went, and how this experience is different from a typical management seminar. Here's what he said.

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Mark Opperman, CVPM, spoke at the full-day interactive Veterinary Economics Managers' Retreat in Baltimore. Here's more on the topics he covered in the session.

Mark Opperman's thoughts on the Managers' Retreat at CVC East.

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