Inactive client letter

Scripts for confident client conversations include wellness testing woes

Adam Christman, DVM, MBA, and Ken Yagi, MS, RVT, VTS (ECC), (SAIM), emphasize the importance of creating a safe space for pets and owners during emergency visits

Uncovering the root causes can help resolve clients’ concerns

Peter Weinstein, DVM, MBA, interviews host Adam Christman, DVM, MBA, on this week's episode of The Vet Blast Podcast

Joya Griffin, DVM, DACVD, shared her tips for improving consultations and client satisfaction

Petco Love and Penn Foster hopes to tackle the veterinary technician shortage by providing financial help to technicians