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How to increase veterinary client visits in this economy (8-part video series)

January 6, 2012
Karen E. Felsted, CPA, MS, DVM, CVPM, CVA

In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

In Chapter 1, Dr. Felsted gives an overview of the topics she covers in this eight-part video series.

Note: For an optimized viewing experience, press the full-screen button in the lower right corner of the video player.

In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

In Chapter 2, Dr. Felsted offers an overview from Part II of the Veterinary Care Usage Study.

Note: For an optimized viewing experience, press the full-screen button in the lower right corner of the video player.

In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

In Chapter 3, Dr. Felsted explains the importance of tracking visits and other important metrics.

Note: For an optimized viewing experience, press the full-screen button in the lower right corner of the video player.

In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

In Chapter 4, Dr. Felsted offers advice about marketing your veterinary practice. 

Note: For an optimized viewing experience, press the full-screen button in the lower right corner of the video player.

In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

In Chapter 5, Dr. Felsted reviews how best to communicate the need for veterinary care to your clients. 

Note: For an optimized viewing experience, press the full-screen button in the lower right corner of the video player.

In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

In Chapter 6, Dr. Felsted offers guidance on how to manage pricing. 

Note: For an optimized viewing experience, press the full-screen button in the lower right corner of the video player.

In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

In Chapter 7, Dr. Felsted identifies strategies for veterinarians and technicians to cater to feline owners.

Note: For an optimized viewing experience, press the full-screen button in the lower right corner of the video player.

In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

In Chapter 8, Dr. Felsted explains the importance of making it easy for clients to schedule and keep appointments.

Note: For an optimized viewing experience, press the full-screen button in the lower right corner of the video player.

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View the entire video series:

Chapter 1: Overview

Chapter 2: Results from Part II of the Veterinary Care Usage Study

Chapter 3: Track visits and other metrics

Chapter 4: Market your practice

Chapter 5: Communicate the need for veterinary care

Chapter 6: Manage pricing

Chapter 7: "Friend" the cats

Chapter 8: Make it easy to schedule and keep appointments

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