Serving up some raw honesty with a side of complete idiocy at your next holiday dinner party.
Difficult clients
How can veterinary teams handle those “difficult clients” when they enter the veterinary clinic?
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Building public influence through social media
This bonus episode of The Vet Blast Podcast presented by dvm360 features our very own Adam Christman, DVM, MBA, to discuss best social media practices.
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What’s in a name?
Addressing clients in a respectful and courteous manner may require change in a clinic’s protocols
The newer normal of communicating with clients
Digital communication can improve patient outcomes, provide a great client experience, and streamline communication between clients and veterinary teams
dvm360 announces winners of the Veterinary Heroes program
This year’s event is sponsored by Blue Buffalo Natural, MedVet, Banfield Pet Hospital, and Thrive Pet Healthcare
Converting callers into clients
This script outlines steps for making a good first impression during a conversation with a client