Hello? It's dog

March 8, 2018
Emilie Brucato, MBA, CVPM

Emilie Brucato, MBA, CVPMSpringtown Veterinary HospitalSan Marcos, Texas

Wireless doorbells offer receptionists a subtle signal to call for help when things get hairy at the front desk.

"Halp!" Don't leave your receptionists stranded at the front desk. Shutterstock.comWe use wireless doorbells so our receptionists can notify team members in the treatment area when they need help up front. The doorbells are plugged into outlets in the treatment area, and receptionists have the buttons at the front desk.

Before we purchased the doorbells, receptionists had to interrupt the clients they were assisting to call to the treatment area for help. Now they can discreetly push the button while continuing their conversation. The doorbells have improved our customer service tremendously!

Emilie Brucato, MBA, CVPM

Springtown Veterinary Hospital

San Marcos, Texas