
At the 2026 NY Vet Show, Kristin I. Scott, DVM, DAVDC, outlined the evidence behind toothbrushing and dental chews and how technicians can help clients stick with daily care.
Rhonda the receptionist means well, but her customer service skills usually hit a sour note with clients.
Check out Rhonda the receptionist's front desk disaster. Then tell us where Rhonda went wrong and what you'd do instead. Do you have a front desk disaster you'd like us to film? Email it to Help me, Rhonda at
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