|Articles|February 1, 2007
Don't let weak recommendations sabotage compliance
Author(s)Dennis Cloud, DVM
In this video, Dr. Dennis Cloud shares the advice he gives his associates to help them get clients on board with recommendations for care.
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You think you told the client that her dog needs heartworm medication, but the client may say you never recommended it. The solution: stronger language. In this video, Editorial Advisory Board member Dr. Dennis Cloud offers his advice for making recommendations stick.
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