PDF
How Do I Say...? When clients can’t see their favorite doctors
These scripts for confident client conversations are compassionate and provide options to help ease pet owners’ concerns
Read More
It's time for evidence-based continuing education for CSRs
Jill Clark, DVM, returns to the Vet Blast Podcast to discuss client service representative education and why it is needed
Listen
Home hacks for geriatric dogs and cats
Practical tips for veterinary teams to share with pet owners
Lessons from Eli: A veterinarian's perspective on pet love and loss
On this episode of The Vet Blast Podcast presented by dvm360, Adam Christman, DVM, MBA, and Tyler Primavera, DVM, explore the world of grief through Primavera's recently published children's book
Understanding anticipatory grief in pet owners
Learn about caregiver burden, how to improve communication with clients, and why their decision-making is affected by a pet’s end-of-life journey
Power up your dental conversations
Follow 8 tips for confident client conversations
