Communicating Effectively: Clients vs. Colleagues

February 16, 2017

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, notes that when speaking with clients veterinarians speak in a different language than they would with colleagues or staff.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, notes that when speaking with clients veterinarians speak in a different language than they would with colleagues or staff. Veterinarians are in a way bilingual—they know lay speak and medical terminology.