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|Articles|November 2, 2011

BizQuiz: Working with overeager horse owners (Question 5)

This is question 5 in "BizQuiz: Working with overeager horse owners."

Question 5

If clients hesitate to accept your recommendations, the best second step is to:

A. Match your communication style to theirs.

B. Direct them to someone else in your organization.

C. Speak louder-maybe they didn't hear you the first time.

 

Return to beginning of the quiz ...

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