News|Articles|May 20, 2010
BizQuiz: Can you temper team conflict? (Answer 3a)
Taking the BizQuiz? This is the answer to question 3 of "Can you temper team conflict?"
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3) A-Wrong.
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It's normal to talk about your co-workers when they're not around, especially when you're enjoying their good news or building support to help a co-worker in need. But make sure your personal talk is strengthening-not poisoning-relationships. Before you repeat something, verify that the information is correct. Then ask yourself whether sharing the information is helpful and friendly rather than hurtful or complainy.
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