BizQuiz: Are you a misunderstood veterinary practice manager or a bully boss? (Question 2)

2. When your employees are talking to you about serious issues, do they:

A) Make eye contact, speak confidently and smile or frown when appropriate

B) Cross their arms and look down occasionally

C) Fidget a lot and act nervous

D) Stutter, mumble or approach you with their heads down, skirt around the issue and avoid all confrontation