Back Office Blunders, Episode 9: The overeager educator

Video

Enthusiasm is a great trait for veterinary team members as long as they don't overwhelm pet owners.

Here's a look at what can happen when you get too excited in the exam room. Watch and laugh (or cringe), then stick around for comments from Dr. Sarah Wooten and Tasha McNerney, CVT, CVPP. Got comments of your own? Please share them below. (Note: You must be signed in to comment.)

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