Brendan Howard oversees veterinary business, practice management and life-balance content for dvm360.com, dvm360 magazine, Firstline and Vetted, and plans the Practice Management track at all three Fetch dvm360 conferences.Brendan has proudly served under the Veterinary Economics and dvm360 banners for more than 10 years. Before that, he worked as a journalist, writer and editor at Entrepreneur magazine and a top filmed entertainment magazine in Southern California. Brendan received a Masters in English Literature from University of California, Riverside, in 1999.

	I just sent to the printer the final version of 

Benchmarks 2016: A Study of Well-Managed Practices

 from WTA Veterinary Consultants (formerly named Wutchiett Tumblin and Associates) and the online arm of Veterinary Economics.

	If you're here, it means you saw my note in the book to visit dvm360.com/2016extras. First, thank you for buying the book. And, second, I've got what you came for ...

	The articles we mention in "Beautify your veterinary practice in 7 steps"

	This article-like tool mentioned some longer articles online. Here are the links:

Fear Free: What you see is not what the cat or dog gets

	The resources we promised from Benchmarks 2015

	If you bought last year's book, great! You've got these tools already. If not, we didn't want to leave you hanging. Here are PDFs of:

Revenue metrics: How the puzzle pieces fit (6 MB download)

How to get 16 percent ROI (6 MB download)

Topics to discuss prior to co-owning (6 MB download)

	If you found a mistake, if you're confused by something, or if you have a follow-up question about anything in 

email me directly at brendan.howard@ubm.com

. I can't fix every mistake, clear up every confusion or answer every question, but I can try. So try me!

Education

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