If your co-workers exhibit any of these symptoms, watch out. You're all just a group of employees posing as a real veterinary practice team.
1. Employees work independently
Example: Staff members say, “It's not my job,” and isolate themselves in their duties.
2. Employees work at cross purposes
Example: Staff members feel like their co-workers are creating more work for them.
3. Employees don't know their roles
Example: No one is accountable, because no one understands who's supposed to do what.
4. Employees focus on themselves
Example: Staff members put their individual goals before practice goals.
5. Employees don't trust one another
Example: Staff members hoard knowledge in order to maintain control.
6. Employees don't feel ownership
Examples: Staff members are told what to do rather than being involved in the creation of goals. Suggestions get shot down.
7. Employees don't feel supported
Example: Staff meetings are silent because people are afraid to make suggestions or ask questions.
8. Conflict goes unresolved
Example: Owners and managers know about drama and problems in the practice but choose to ignore them.
Click here to get Shawn McVey's advice for transforming your ineffective group into a streamlined team that offers impressive client and patient care.
Celebrating veterinary technicians
Credentialed professionals share what makes them feel appreciated in their role and talk about National Veterinary Technician Week
Read More