• One Health
  • Pain Management
  • Oncology
  • Geriatric & Palliative Medicine
  • Ophthalmology
  • Anatomic Pathology
  • Poultry Medicine
  • Infectious Diseases
  • Dermatology
  • Theriogenology
  • Nutrition
  • Animal Welfare
  • Radiology
  • Internal Medicine
  • Small Ruminant
  • Cardiology
  • Dentistry
  • Feline Medicine
  • Soft Tissue Surgery
  • Urology/Nephrology
  • Avian & Exotic
  • Preventive Medicine
  • Anesthesiology & Pain Management
  • Integrative & Holistic Medicine
  • Food Animals
  • Behavior
  • Zoo Medicine
  • Toxicology
  • Orthopedics
  • Emergency & Critical Care
  • Equine Medicine
  • Pharmacology
  • Pediatrics
  • Respiratory Medicine
  • Shelter Medicine
  • Parasitology
  • Clinical Pathology
  • Virtual Care
  • Rehabilitation
  • Epidemiology
  • Fish Medicine
  • Diabetes
  • Livestock
  • Endocrinology

4 bad statements that sabotage teamwork


Teamwork is about open, helpful communication. Here's how to talk about problems in the veterinary practice to help things get better.

A major part of teamwork is open, helpful communication. Let's look at the things that staff members say block communication—and crush team morale—in a veterinary hospital:

  • Judgmental statements. When you judge a person's worth, don't have all the facts, and don't focus on work standards, you're being judgmental. For example, "You're being lazy," instead of "You didn't finish cleaning at the end of your shift."

  • Diminishing statements. This means playing down the relevance of somebody's idea. For example, "Nice idea, but that will never work."

  • Certainty. This includes statements like, "It's my way or the highway."

  • Domineering behavior. These are attempts to manipulate or dominate situations or relationships. Oftentimes people try to control through indifference and passive-aggressive behavior. You know team members are using indifference when you post a memo and nobody reads it. You know team members are being passive-aggressive when they use the silent treatment.

What encourages communication? Describing statements. The ability to describe is key to becoming a professional and being treated like one. You've got to be able to engage in an adult conversation about what works and what doesn't work without feeling threatened. Don't focus on laying blame, and don't fight about who's responsible. Describe the problem and a solution to fix it.

Related Videos
© 2023 MJH Life Sciences

All rights reserved.