Teamwork is about open, helpful communication. Here's how to talk about problems in the veterinary practice to help things get better.
A major part of teamwork is open, helpful communication. Let's look at the things that staff members say block communication—and crush team morale—in a veterinary hospital:
What encourages communication? Describing statements. The ability to describe is key to becoming a professional and being treated like one. You've got to be able to engage in an adult conversation about what works and what doesn't work without feeling threatened. Don't focus on laying blame, and don't fight about who's responsible. Describe the problem and a solution to fix it.