3 Must-reads on veterinary practice management

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Running a veterinary clinic is no easy feat and as a practice manager, your onus is to do just that every day. From dealing with a robust mix of personalities to maintaining the highest quality of patient care and client service, finding a routine that works best for you and your practice can pose a challenge. To help, we've selected 3 articles chock full of creative initiatives to help streamline staff efficacy, amplify the volume of clients, and beyond.

From 8 reasons to reconsider implementing a same-day surcharge to tips and tricks on keeping client phone calls to 2 minutes—there’s something for everyone. Happy reading!

1. When raising prices is detrimental: Bash Halow, LVT, CVPM, suggests making these considerations before raising prices on same-day appointments, walk-ins, new clients, or urgent cases.
2. Why you should say yes to wellness plans: Discover the benefits of wellness plans, plus learn tips on choosing the best plan for your practice as they are offered at various levels and price points.
3. The 2-minute phone call: Emily Shiver, CVPM, CCFP, CVBL, shares 4 simple tips for coaching your team on the “2-minute phone call” to increase the number of calls to your clinic while enhancing client service.