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Firstline November/December 2020

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Traditional Chinese veterinary medicine 101

November 17, 2020

Article

The age-old practices of acupuncture and herbal medicine can work well with modern medicine to improve your patients’ health. Here are the basics.

Classifying tooth resorption in cats and dogs

November 17, 2020

Article

Understanding how tooth resorption is diagnosed and classified enables you to provide better patient care and to increase patient comfort.

Preparing clients for unexpected pet care expenses

November 07, 2020

Article

Head off client stress and anxiety about paying for emergency pet care by outlining the available payment options before their pet needs that care.

Sheep No More: Apply Critical Thinking to the Veterinary Nursing Process

November 03, 2020

Article

As technicians, following directions is part of the job. Mindlessly carrying out orders is not. Veteran technician Megan Brashear shares how analyzing information to make informed decisions can take you from compliant to competent.

A multimodal approach to feline house-soiling

November 02, 2020

Article

To correct this frustrating behavior, veterinary teams need to work closely with clients to forge a comprehensive management strategy. Here’s how.

Ask Emily: What is the best way to start forward booking?

October 28, 2020

Article

Are you afraid of forward booking? Do you think it comes off as too pushy or intrusive? Dentists have successfully practiced this strategy for years. One obvious benefit: a sense of security that your client will return to your practice.

Making a list and checking it twice

December 17, 2019

Article

Cross these items off your end-of-year veterinary checklist before entering 2020.

Crate expectations: Realistic strategies for postoperative confinement

October 05, 2019

Article

When your veterinary patient requires crate rest to heal from surgery or injury, make sure to educate owners about the challengesand be ready with strategies to make the process manageable for both pet and people.

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