Client Handouts
4 tips for a smooth referral
Sometimes you must send veterinary clients to a specialty or referral practice to make sure their pets get the care they need. Team members can smooth this potentially stressful process with a few simple steps.
Firstline - Digital Edition - 05/01/2012
Tame The Abusive Client : Turn Roars Into Purrs
DVM - Digital Edition - 05/01/2012
Hoarding Veterinarians Get A Taste Of Forensic Investigation
Veterinary Medicine - Digital Edition - 05/01/2012
Canine Pyometra
The details of your veterinary practice are in the data
Keep a pulse on your practice's health by measuring these important metrics.
Case 10, Answer 2c
Case 10, Answer 7d
Case 10
It's OK to gross out veterinary clients
When it comes to feline dental care, a photo helps your message hit home.
Firstline - Digital Edition - 02/01/2012
Focus On Fecal Exams
Team handout: What to do when there's nothing to do
Share this handout with your team and cure staff boredom forever.
4 holiday hazards to warn veterinary clients about
Advise pet owners to hide these household hazards and protect your patients this holiday season.
Veterinary client handout and educational video: How to administer subcutaneous fluids
Form: Opportunities to enhance client value in your veterinary practice
Use this downloadable checklist to boost the value of the services your veterinary practice offers.
Client handout: 4 tips for bringing your cat to the veterinarian
Give your clients this handout to help them minimize the stress involved with a trip to your office.
Case 9, Answer 5b
Case 9
Form: Customize this purging letter to get in touch with long-lost clients
Client handout: How to prepare your pets for a hurricane
Image Quiz: Dermatology-A dog with a suddenly crusty, itchy muzzle
Correct answer for Image Quiz: Dermatology-A dog with a suddenly crusty, itchy muzzle
Form: Use this new client questionnaire to improve your service
What could you be doing to better assist clients when they visit your practice? The answer is a short survey away.
Client handout: Understanding your pet's blood work
Interactive spreadsheet: Compare your fees to those at Well-Managed Practices
Unsure about the fees your veterinary practice is charging? Plug your exam fee into this spreadsheet to compare your fees to those at some of the most successful practices in the country.
Quick survey: What do you think about your veterinary job?
Here's a shorter version of an employee survey designed to explore employee morale and job satisfaction.
Not just a PHONE
The new wave of smartphones and other mobile devices is revolutionizing the way your clients communicate. Could you help your practice stand out by making it even more responsive and tech-friendly?
Seizure activity chart
8 downloadable forms
Click on the blue highlighted links below for ready-made forms in Word and Excel formats.
Client handout: 10 signs of illness in cats
Download this form to help clients recognize signs of illness early.
Client handout: Assessing a pet's quality of life