Marc Rosenberg, VMD

Does a legacy of above-and-beyond client service hold up to hard-and-fast rules in a veterinary practice?

A job candidate is offered a lowball salary at this veterinary hospital when the schedule conflicts with his religious beliefs. The hiring manager swears it's all about the bottom line. Whose side are you on?

The veterinary clinic isnt immune to election-year friction. But what happens when team members start to feel intimidated by one belligerent doctors expression of his political views?

When pet owners file a negligence complaint against a specialty clinic, the state board finds a problem with the referring DVM's medical records.

Price cuts put smiles on veterinary clients faces. But your practice can suffer if you overuse them. Then what do you do?

A request for a referral to a human chiropractor to treat two patients with sore spines leaves this veterinarian with a major headache.

A veterinarian's version of a horror story is a state board inquiry. But trust us, you can escape alive.

The state of practice is literally the issue when a snowbird veterinarian helps a neighbor's dog in need.

Is it the practice owner's job to put a stop to insulting client behavior directed toward his team?

Should you bend over backward to accommodate a rule-bending, boundary-pushing (but brilliant) veterinarian to serve the greater good?

You want to help an older client and an aging pet. You dont want to be the subject of a police investigation.

Veterinarian is challenged by a colleague about his use of out-of-date drugs for procedures when owners cant afford to pay.

Receptionist calls rock star clients home numberand the practice owner gets a letter from the state veterinary board.

A financially struggling associate veterinarian crashes up against his practice owners unyielding ethical philosophy.

Sharing is caringexcept when it isnt. Does a veterinarian own his own tips and tricks?

Two violent offenders are trying to turn their lives around. But in this "what if" scenario, could that put a dog at risk?

Prioritizing standard of care doesnt mean a practitioner can never compromise.

Private-practice veterinarian learns-again-that price trumps loyalty.

A veterinary practice owner oversteps his expertise and strains a work relationship.

A concerned veterinary team member pays the price for questioning authority.

Referring veterinarians request for advice meets resistance from oncologist when client returns to general practice.

Practitioner jeopardizes license with court probation and state board investigation.

What is a veterinarians obligation when a pet owner insists on natural therapies?

Client education goes astray when a veterinarian lacks approval to run video.

A code in the patient record could come back to haunt you.

Transparency helps avoid nasty veterinary client surprises.

Rewards for referrals raise questions about kickbacks.

Would you expect team members to treat an unvaccinated pet?

When a veterinary client uses an online pharmacy, it ends in trouble for the patientand his veterinarian.