
Good communication and no-poaching policies can turn competitors into fans.
Brendan Howard oversees veterinary business, practice management and life-balance content for dvm360.com, dvm360 magazine, Firstline and Vetted, and plans the Practice Management track at all three Fetch dvm360 conferences.Brendan has proudly served under the Veterinary Economics and dvm360 banners for more than 10 years. Before that, he worked as a journalist, writer and editor at Entrepreneur magazine and a top filmed entertainment magazine in Southern California. Brendan received a Masters in English Literature from University of California, Riverside, in 1999.
Good communication and no-poaching policies can turn competitors into fans.
Follow these guidelines to maintain professional relationships with fellow equine practitioners.
You can't fix a problem if you're not aware of it. So find out what you could do better by asking clients.
The proof is in the food
A team-wide effort to recommend-and sell-a certain diet increases pet owners' compliance rates and improves your patients' health.
Protect your job and help drag your practice out of these financial dumps.
Use your relationship with sales reps to gain valuable information, favors, and freebies.
Chew on this advice for improving dental compliance.
Though the economy is struggling, veterinary lending is alive and well.
Help cat owners provide a pain-free existence for their feline friends.
Are your exam fees in line with high-performing hospitals?
This veterinarian gathers teens to train puppies at the shelter.
I get along just fine as the only male on the Veterinary Economics staff. In the increasingly female veterinary profession, can you relate?
When you're not ready to build new, you can still expand and impress clients with a new look.
Dr. Robin Downing talks about the destructive storm and its aftermath in her small town.
A new law in Switzerland taking effect Sept. 1 widens animal rights laws in revolutionary ways. Consider the law's fine print:
Nestle Purina PetCare is sharing the results of a canine life span study on a poster you can get free of charge.
Seeing is believing for clients when it comes to pet dental health at Falmouth Veterinary Hospital in Falmouth, Maine. Video touchscreens in exam rooms show clients how quickly damaging plaque can build and harden. The screens also let clients type in their e-mail address and request that the information or Web site address for the video be sent to their home. After every dental cleaning, clients watch a video on brushing.
What you can do to get clients on board with your dental recommendations.
It's time to face facts. you've spent years dreaming of the perfect veterinary facility, but your pockets are only so deep.
Maddie's Fund thinks veterinarians are the best way to stop overpopulation.
Veterinarians -- before they were called veterinarians -- were animals' advocates.
Dr. Dan Lorimer, DACVO, wanted his specialty practice to look professional. For that, he needed respectable neighbors. To attract those neighbors, he bought six acres and built a 40,000-square-foot building-which was not his hospital.
Everyone can start to break the impasse between private practitioners and shelters by listening.
Do you see yourself-or your boss-in these findings about male and female owners of family businesses?
There's a dog on a surgical table and another on an exam room table-just like at your hospital. The difference is the dogs aren't real and the doctors are kids.
Dr. Dan Lorimer, DACVO, wanted his specialty practice to look professional. For that, he needed respectable neighbors. To attract those neighbors, he bought six acres and built a 40,000-square-foot building-which was not his hospital.
Animal rescue in the roiling storm.
Professors at Texas State University talked to people with and without body art to get the lowdown on the hire-ability of the tattooed and pierced.
Cat canoodlers are rewarded with healthier hearts, at least that's the way it appears.