|Articles|October 7, 2010
Video: Price shoppers are an opportunity, not an annoyance
Author(s)Karyn Gavzer, MBA, CVPM
Questions about price don't mean a customer is cheap; they might just be short on information and understanding.
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Pet owners who seek care based strictly on price may be frustrating to your clinic's staff. But Karyn Gavzer, MBA, CVPM, says they may simply be uninformed and constitute a willing body of potential clients.
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