At the 2026 NY Vet Show, Kristin I. Scott, DVM, DAVDC, outlined the evidence behind toothbrushing and dental chews and how technicians can help clients stick with daily care.
|Articles|January 28, 2015
Video: 3 approaches for veterinary client communication show why one works
Author(s)Sarah J. Wooten, DVM
Dr. Do-Right is more successful than Dr. Detail and Dr. Downer.
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A friendly veterinarian that uses easy to understand language and explains treatment will have more success than doctors who blame the clients or confuse them with clinical terms. Watch how Sarah Wooten, DVM, demonstrates how clients perceive doctors' different attitudes.
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