Training techniques from TV: Guide your veterinary clients

"When you work with your pet, are you having fun?" CVC educator E'Lise Christensen, DVM, DACVB, says this very basic question will help you get insight into a client's training agenda. In this video she describes how you can steer clients down the proper path-even if it's not the path they've learned from celebrity trainers on television. (Added bonus: You may even be letting them off the hook if they're not comfortable with these methods.)