Team handout: Sample scripts and role-play for parasite conversations

These scripts for confident client conversations are compassionate and provide options to help ease pet owners’ concerns

Jill Clark, DVM, returns to the Vet Blast Podcast to discuss client service representative education and why it is needed

Practical tips for veterinary teams to share with pet owners

On this episode of The Vet Blast Podcast presented by dvm360, Adam Christman, DVM, MBA, and Tyler Primavera, DVM, explore the world of grief through Primavera's recently published children's book

Learn about caregiver burden, how to improve communication with clients, and why their decision-making is affected by a pet’s end-of-life journey

Follow 8 tips for confident client conversations