Provide employees with places to go

Provide employees with places to go

According to Eric Harvey and Scott Airitam's book Ethics 4 Everyone (Performance Systems Co., 2002), it's essential to tell staff members who they can turn to—besides you—for guidance when they encounter confusing ethical situations. Whether you choose your office manager, an associate, or another trustworthy staff member to be the liaison, you need to clearly educate your team members about the available assistance and explain how they can access it. Otherwise, you risk having ethical lapses go unreported, which would damage patient care and staff morale.