
In a new national survey, most pet owners reported holding steady or increasing what they spend on their pets. Only 7% of consumers said they would trim pet health spending if money got tight.
… at one thing: Getting customers what they want RIGHT NOW
If your veterinary team gives a big thumbs-up to a Gentle Leader harness, a Thundershirt or some other stress-reducing item for canines and felines, get pets fitted in the hospital and into their new calmer lives. See how one client-minded practice owner does it. Also, watch him explain

