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Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team

Jill Clark, DVM, returns to the Vet Blast Podcast to discuss client service representative education and why it is needed

These scripts for confident client conversations are compassionate and provide options to help ease pet owners’ concerns

On this episode of The Vet Blast Podcast presented by dvm360, Adam Christman, DVM, MBA, and Tyler Primavera, DVM, explore the world of grief through Primavera's recently published children's book

Practical tips for veterinary teams to share with pet owners

A white paper by Vetsource found that the time between client visits increased by 48% from 2023 to 2024 compared to 3 years ago.