Turnover is a perennial problem. Learn what you'll face in the new year-and how to ease the strain.
Why client service representatives matter
Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team
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The art of negotiating for a life: A veterinarian's perspective
Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.
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How Do I Say...? When clients can’t see their favorite doctors
These scripts for confident client conversations are compassionate and provide options to help ease pet owners’ concerns
Top 2024 dvm360 podcasts: #1
The top episode of dvm360's The Vet Blast Podcast of 2024 is revealed in the final installment of this 5-part series
Diagnostic tests for identifying dermatophytes
Domenico Santoro, DVM, MS, DrSc, PhD, DACVD, DECVD, DACVM, discusses diagnostic techniques for dermatophytosis
Veterinary scene down under: A new veterinary textbook for general practitioners, plus a new digital platform working to improve patient outcomes
Updates on the release of a new textbook focused on veterinary general practice; and meet Pawl – a new veterinary platform designed to deliver post-intervention plans.
