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My tonic for a healthy veterinary hire
Before you choose your interviewees for a job, you'll want to develop criteria to sort the r?sum?s you receive.
Before you choose your interviewees for a job, you'll want to develop criteria to sort the résumés you receive. I recommend looking back at old résumés of employees who've been successful hires. Then interview your team members to see what sort of co-workers they'd like to work with.
Team members, before you answer consider this: What's your practice's personality pool like, and who would fit your pool or improve it?
When I reviewed résumés for potential hires, the following criteria often caught my eye:
> Recently moved here from out of state. We are in Portland, Ore., and get a lot of influx from the South and East Coast.
> Some sort of college degree in a subject they were unable to find employment in, such as biochemistry, geometry, applied arts, and so on. There are many young college graduates with degrees they can't use.
> Worked some customer service jobs. I'm fond of folks who've worked for restaurants and caterers. It means they're used to doing their best to keep the client happy.
> Worked one brief veterinary job, maybe the front desk or in the kennel. This means they understand the industry. I tend to avoid interviewing team members who've jumped from job to job at several different practices over a short time.