Chewy president Mita Malhotra joins The Vet Blast Podcast to discuss supporting veterinary professionals through innovation
Within the veterinary industry, pet parents are beginning to be more involved and want to assert more influence and control over their pet's wellness and medical care.
On this week's episode of The Vet Blast Podcast, host Adam Christman, DVM, MBA, and Mita Malhotra, president of Chewy Health, discuss the way that millennial pet parents are causing growth a consumerization within the pet health industry, plus what is on the horizon for Chewy Health.
Below is a partial transcript. Listen to the full podcast for more.
Mita Malhotra: Our goal within Chewy Health has always been to make health care affordable and accessible for every pet-owning household parent in the US. And you know, while we've made a ton of progress towards this goal, I believe, as I look ahead, there's a ton more to do. Over the past 5 years, we've been purposefully building an ecosystem of services that address pet parents' and veterinarians' needs by removing friction from the process. And you're sort of giving them the tools for accessibility and affordability.
But I think where we are today, Dr Adam, we are uniquely positioned to now connect these ecosystem components and really strong driving kind of care, commerce, and convenience flywheel for the industry. And I think ultimately, what I'll say to you is, our focus remains on creating quality experiences over the long term for both pet parents and our veterinary partners. And we're super excited to do that.