Idea Exchange: Smart reminders for heartworm prevention

Heartworm prevention is an essential part of small-animal veterinary care—for both pets and their families. So during first appointments for clients with new puppies, I show the clients how to schedule a permanent monthly reminder in their smartphones. I help them input the reminder in the room so it's not a task they have to remember when they get home. I still have clients from over a year ago, with the same ongoing reminder, saying it helps them so much more than the calendar stickers.

Kelsey Irvine, technician

Jacksonville, Fla.