Guide to veterinary recalls and adverse event reporting

June 27, 2019
Brendan Howard, Business Channel Director

Brendan Howard oversees veterinary business, practice management and life-balance content for dvm360.com, dvm360 magazine, Firstline and Vetted, and plans the Practice Management track at all three Fetch dvm360 conferences.Brendan has proudly served under the Veterinary Economics and dvm360 banners for more than 10 years. Before that, he worked as a journalist, writer and editor at Entrepreneur magazine and a top filmed entertainment magazine in Southern California. Brendan received a Masters in English Literature from University of California, Riverside, in 1999.

Here are the best resources for staying up-to-date on pet food and other recalls affecting veterinary practice. Plus, where and how to report product issues and adverse events with the right government agencies.

We're always watching out for the latest recall information to publish on dvm360.com. Because keeping up on the latest recalls and product-related health issues makes you a trusted voice in helping clients keep their pets safe. (anakala/stock.adobe.com)

Pet owners get pet health care information from friends, family, store employees and online bloggers-just the way we all get information when it comes to food, money and everything else in our lives. And, of course, sometimes clients also come to your veterinary practice for your expertise on what they should feed their pet.

Sometimes their questions center around calorie counts, species- and life-stage–specific nutritional needs and homemade recipes. Or they may have heard about a defect or nutritional deficiency in a pet food. It helps to be up on this news. Maybe it's been a while since you've had to report an adverse event or product problem in your practice that might affect more than one vaccine vial, drug or bag of pet food.

Here are the places to learn about the latest recalls that affect pet owners with regard to nutrition and everything else veterinary-medicine related as well as the latest links to report adverse events to government agencies to help folks recognize the size of a problem.

I can't keep track of all this stuff!

Do you have a team member who loves being in the know about the latest product announcements and changes, and what pet food and product myths and misinformation are floating around? Maybe that person is already close to the products, with a hand in inventory management. Why not task that person with keeping you and the rest of the team up-to-date on the latest product recalls?

A super-curious team member could be your new client-pleasing superstar. (Just make sure they run any medical questions by you first.)

Where can you go for the latest recall information that affects veterinary practice?

  • dvm360.com maintains an ongoing list of voluntary and mandatory recalls that might affect you.

Where do I report a problem with a pet food, animal drug or device, vaccine, parasite preventive or other veterinary product?

  • First, always report the issue to the individual seller, distributor and/or manufacturer. Reputable animal health and pet food companies have support staff who can help you with product problems.

  • Next, if a problem needs to be reported as part of a potentially larger veterinary health concern or as a growing number of recalls surrounding a product, these are the government agencies that want your help:
  • For pet food, report a complaint online with the FDA here.

Your practice should be the center of the circle of pet care for your clients. Keeping up on the latest recalls and product-related health issues makes you a trusted voice that helps anxious clients keep their pets safe.