Expanding veterinary ophthalmology

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During this special live recording of The Vet Blast Podcast presented by dvm360, Adam Christman, DVM, MBA, and Benjamin Bergstrom, DVM, MS, DACVO, chat about the world of veterinary ophthalmology and practice ownership.

This episode is sponsored by The Eye Vets

During this special live recording of The Vet Blast Podcast presented by dvm360, our host Adam Christman, DVM, MBA, welcomes Benjamin Bergstrom, DVM, MS, DACVO, to the show to chat about his clinic in Nashville, Tennessee, The Eye Vets, advice for new graduates when it comes to ophthalmic signs, and more.

Below is a partial transcript, edited lightly for clarity

Adam Christman, DVM, MBA: How important is it for you to be partnering with the generalists when we're referring some of these cases with you?

Benjamin Bergstrom, DVM, MS, DACVO: They're the lifeline. We don't Exist without the generalist. So that partnership is so critical. We pride ourselves on communication, and I am no stranger to giving out my cell phone. People look at me thinking, I'm crazy to give out my cell phone to general practitioners. We're all veterinarians. We all understand that we work from a certain period and then afterwards, you know, we all go home. Everybody's very respectful of having my cell phone number, but building relationships and building that rapport with the general practitioner, they don't always have to send things to us. We realize that as specialists, we're not always going to get a referral. Clients don't want to make the trip. They can't make the trip. They don't want to spend the money. Why should a patient suffer and not be able to receive that care? And so, you know, we're here for you, even if you can't send it.

Christman: I love that. It really is you're here for you. And what are you most proud of? I've known you for a while now and follow you on social media, and your team is incredible. Yeah, you have a great team. So I'm sure there's many things, but what are some things that really stand out that makes you most proud of what you're doing?

Bergstrom: The team, honestly, is the highlight of what we're doing. Everyone feels the same that I do. They're so passionate not only about providing this outstanding eye care for our patients, but it's we want everyone that comes in to feel like they're heard, that we truly care about their pet. It's not just transactional. And then I'm also, I'm just, I'm proud of, proud of the building that we're occupying now. I'm proud of Nashville. Nashville is an incredible city to be in.

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