Christopher Lee, DVM, MPH, DACVPM, DACVM (Parasitology), discusses the clinical significance of Toxoplasma gondii, when veterinary professionals should consider testing, and how to communicate the risks of exposure to clients.
|Articles|January 25, 2012
Exceed veterinary client expectations
Author(s)Mark Opperman, BS, CVPM
Personalized service pays off.
Advertisement
In the highly competitive veterinary market, your clinic needs every advantage it can get. Team members: Learn the best way to interact with clients and their pets—Mark Opperman, CVPM, says that the little things add up to exceptional customer service.
Advertisement
Advertisement
Related to this article
Caitlyn Getty, DVM, PhD, DACVIM (Nutrition), explains how synergistic prebiotic fiber blends outperform single supplements in supporting fermentation, postbiotics, and gut health.
Valli Parthasarathy, DVM, PhD, DACVB, discusses how veterinarians can evaluate feather loss, self-mutilation, and vocalization in pet parrots and identify when medical and behavioral factors may overlap.
Anthony Coronado, DVM, breaks down how new veterinarians can build clinical confidence, communicate with clients, and avoid burnout in their first years.
Caitlyn Getty, DVM, PhD, DACVIM (Nutrition), explains the use of nutrition first to manage GI cases, tailoring highly digestible, high-fiber, or low‑fat diets to patient needs.
Caitlyn Getty, DVM, PhD, DACVIM (Nutrition), outlines how extended, flexible transitions help pets accept prescription renal diets, preventing negative effects of inappropriate over-the-counter foods.
Caitlyn Getty, DVM, PhD, DACVIM (Nutrition), explains how veterinarians can use combination renal diets and nutrient profiling to match food choices to complex patient needs.
Advertisement
Advertisement
Trending on dvm360
1
Q&A: The truth about Toxoplasma gondii risk from household cats
2
Why a synergistic fiber blend can outperform single supplements in pets’ gut health
3
When difficult client interactions stick: Processing their emotional impact
4
First US horse case of New World screwworm in 60 years confirmed; fourth dog case also reported
5