Embrace client reviews on social media

It should come as no surprise that Fetch dvm360 conference speaker and owner of consulting company The Social DVM Caitlin DeWilde, DVM, loves social media. Her favorite moments are those, “thanking us for the job we've done or telling us how we've impacted their lives by impacting their pets' lives,” she says.

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DeWilde recognizes that reviews are often dreaded, but the ones that specifically call out the hard work her practice does everyday outweigh any negative aspect of social media. 

“I can't get enough of that,” she says.

Watch the video for more.

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