Do pet owners belong in the veterinary clinic treatment area?


We wondered, are there some significant pros and cons in showing pet owners more of what you do in your veterinary hospitals treatment and surgery space?

“[Transparency] is a two-edged sword,” says HospitalDesign360 speaker and veterinary architect Dan Chapel, AIA, with Chapel Associates Architects in Little Rock, Arkansas. “It can really rear its ugly head to bite you, or be a positive thing.”

It's already blossoming in pediatrics and gerontology in human medicine, he says, with family members following patients through the process of treatment. It happens in other countries in veterinary medicine. 

Think about some pros and cons in the video below.

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