CVC Live: Could clients slip through the cracks?

It's no secret that we're living through an unprecedented financial time. For many practices, flat is the new up. And that's a real switch for veterinary practices, which have seen very consistent revenue growth.

During CVC in San Diego, we asked veterinary consultant Gary Glassman, CPA, to talk about key revenue elements. One issue he sees: clients who are slow to respond to reminders could drop under the radar.