Client satisfaction survey

The latest updates relating to animal care establishments and platforms.

Two notable pet-industry acquisitions closed in September. One bringing AI-powered clinical documentation into IDEXX's software ecosystem, the other marking the first acquisition for fresh-food brand The Farmer's Dog.

New leadership moves, recognition, and achievement.

Alyssa Mages, BS, CVT, FVTE, outlines key considerations for veterinary technicians during triage, from rapid patient assessment and prioritization to client communication and team coordination, in this interview from the 2026 Fetch National Harbor Veterinary Conference.

A plethora of continuing-education sessions run across 3 days, September 17–19, at the Gaylord National Resort in National Harbor, MD. Here are the ones to circle first, sorted by practice area, plus a handful that are easy to scroll past and worth catching.

New leadership moves, recognitions, and achievements.

Executives told dvm360 that the Elwood, Kansas, site now has more than 4 times its previous biologics capacity—an expansion scaled to meet customer demand for the company's new dermatology product, which is 2 times higher than expected.