Client satisfaction survey

Alyssa Mages, BS, CVT, FVTE, outlines key considerations for veterinary technicians during triage, from rapid patient assessment and prioritization to client communication and team coordination, in this interview from the Fetch National Harbor Veterinary Conference.

A plethora of continuing-education sessions run across 3 days, September 17–19, at the Gaylord National Resort in National Harbor, MD. Here are the ones to circle first, sorted by practice area, plus a handful that are easy to scroll past and worth catching.

New leadership moves, recognitions, and achievements.

Executives told dvm360 that the Elwood, Kansas, site now has more than 4 times its previous biologics capacity—an expansion scaled to meet customer demand for the company's new dermatology product, which is 2 times higher than expected.