BizQuiz: Do you manage--or micromanage? (question 6)

Scripts for confident client conversations include wellness testing woes

Adam Christman, DVM, MBA, and Ken Yagi, MS, RVT, VTS (ECC), (SAIM), emphasize the importance of creating a safe space for pets and owners during emergency visits

Uncovering the root causes can help resolve clients’ concerns

Peter Weinstein, DVM, MBA, interviews host Adam Christman, DVM, MBA, on this week's episode of The Vet Blast Podcast

Joya Griffin, DVM, DACVD, shared her tips for improving consultations and client satisfaction

A veterinary behaviorist breaks down what to look for in geriatric patients for signs of cognitive dysfunction