• Hero Banner
  • ACVCACVC
  • DVM 360
  • Fetch DVM 360Fetch DVM 360
DVM 360
dvm360 | Veterinary News, Veterinarian Insights, Medicine, Pet Care
dvm360 | Veterinary News, Veterinarian Insights, Medicine, Pet Care
By Role
AssociatesOwnersPractice ManagerStudentsTechnicians
Subscriptions
dvm360 Newsletterdvm360 Magazine
News
All News
Association
Breaking News
Education
Equine
FDA
Law & Ethics
Market Trends
Medical
Products
Recalls
Regulatory
Digital Media
dvm360 LIVE!™
Expert Interviews
The Vet Blast Podcast
Medical World News
Pet Connections
The Dilemma Live
Vet Perspectives™
Weekly Newscast
dvm360 Insights™
Publications
All Publications
dvm360
Firstline
Supplements
Top Recommended Veterinary Products
Vetted
Clinical
All Clinical
Anesthesia
Animal Welfare
Behavior
Cardiology
CBD in Pets
Dentistry
Dermatology
Diabetes
Emergency & Critical Care
Endocrinology
Equine Medicine
Exotic Animal Medicine
Feline Medicine
Gastroenterology
Imaging
Infectious Diseases
Integrative Medicine
Nutrition
Oncology
Ophthalmology
Orthopedics
Pain Management
Parasitology
Pharmacy
Surgery
Toxicology
Urology & Nephrology
Virtual Care
Business
All Business
Business & Personal Finance
Buying or Selling a Practice
Hospital Design
Leadership & Personal Growth
Personnel Management
Practice Finances
Practice Operations
Technology
Wellbeing & Lifestyle
Continuing Education
Conferences
Live Conferences
Conference News
Conference Proceedings
Resources
CBD in Pets
Contests
Veterinary Heroes
Partners
Spotlight Series
Team Meeting in a Box
Toolkit
Top Recommended Veterinary Products
Vet to Vet
  • Contact Us
  • Fetch DVM360 Conference
  • Terms and Conditions
  • Privacy
  • Do Not Sell My Information
  • About Us

© 2023 MJH Life Sciences and dvm360 | Veterinary News, Veterinarian Insights, Medicine, Pet Care. All rights reserved.

Advertisement
By Role
  • Associates
  • Owners
  • Practice Manager
  • Students
  • Technicians
Subscriptions
  • dvm360 Newsletter
  • dvm360 Magazine
  • Contact Us
  • Fetch DVM360 Conference
  • Terms and Conditions
  • Privacy
  • Do Not Sell My Information
  • About Us
  • MJHLS Brand Logo

© 2023 MJH Life Sciences™ and dvm360 | Veterinary News, Veterinarian Insights, Medicine, Pet Care. All rights reserved.

Billing at night is laughably annoying

August 11, 2017

After traveling all day from farm to field to stable to clinic, what equine veterinarian wants to spend hours billing clients? Heres one possible solution.

A laugh? A yawn? An exasperated whinny? Whatever it is, this horse is definitely the avatar of veterinary practitioners contemplating billing clients after a long day in the field. (Shutterstock.com)The third-party payment plan provider CareCredit offers a Pay My Provider program to all medical professionals (including dentists and physicians), but company reps think it may find a special place in the hearts of equine professionals. Veterinarians can electronically bill their clients with CareCredit, and those clients can electronically pay any old time they feel like it (sooner rather than later, of course).

We at dvm360 heard a sales spiel from CareCredit higher-ups about the program, but then we asked the company to share some stories from satisfied customers.

'Our clients can go online at any time of day or night'

Kristen Grove, an office manager with West Coast Equine Medicine in San Diego, says her veterinarians and team members run into cell phone reception trouble all the time, hampering easy billing. And internet? Even worse in some places out in the Southern California hills. No horse owner wants to stand around trying to get a signal to pay a bill.

“This way our clients go to the website and pay on their own time,” Grove says.

Clients can also be squeamish about giving out credit card numbers during veterinary calls. And they're often too busy to call during business hours to make sure they're all paid up. “Now, clients go online and don't need to worry about giving their card number to anyone."

Advertisement

'I pull out my iPad and let the client do the rest'

DeAnn Hughes, DVM, owner of Southern Equine Veterinary Services in Knob Lick, Kentucky, says she just wants it all done on the visit: “I'm always looking for ways to complete all the paperwork in the field. Now, when I'm seeing clients, I literally pull out my iPad and let the client do the rest.”

And printers-don't get Dr. Hughes started on printers.

“This makes my printer go away. If I have to drag out my printer and connect through Bluetooth, it takes another five minutes.”

Curious? Head to Products360 to see more billing and third-party payment plans, and pit them against each other, gladiator-style. And if you want to know more about Pay My Provider, we'd start with CareCredit's online FAQ here.

Related Content:

ProductsPractice FinancesBreaking NewsClient Relations & Marketing
New Automatic 2-in-1 Pet Feeder and Water Dispenser launched
New Automatic 2-in-1 Pet Feeder and Water Dispenser launched
dvm360® product report: One Health microsite, plus mushroom equine supplement and more
dvm360® product report: One Health microsite, plus mushroom equine supplement and more
dvm360® product report: ear dehumidifier, plus dental artificial intelligence and more
dvm360® product report: ear dehumidifier, plus dental artificial intelligence and more

Advertisement

Latest News

Drug for acute onset of canine pancreatitis is launched on the US market

New Automatic 2-in-1 Pet Feeder and Water Dispenser launched

PetHub launches AI tools for pet owners

Prairie dog pups emerge from underground at Maryland Zoo

View More Latest News
Advertisement