January 1st 2004
Several years ago, some colleagues and I began a support group for veterinarians. We met for almost two years and discussed a broad range of topics. I soon noticed that the solutions to almost all of the problems raised included setting limits with other people. For example, we brainstormed the best way to handle an unreasonably demanding client, how to approach recurrent staff problems, and why staff members honor some policies and violate others.