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June 2017
Vetsource Settles Suit Against Nevada Pharmacy Board
June 30, 2017
Article
News & Trends
Vetsource, the Oregon-based online veterinary pharmacy, recently settled a federal antitrust suit against the Nevada State Board of Pharmacy in which Vetsource accused the board of misusing its position to exclude the company as a competitor.
Take It from Dale Carnegie
June 29, 2017
Article
From the Chairman
Studies continue to confirm what Dale Carnegie promoted decades ago: Happy workers are more productive.
Gain Social Leverage to Increase Your Client Base
June 28, 2017
Article
Your Online Toolbox
Thriving veterinary practices today make great use of social media. Here’s how to engage with new and prospective clients online.
From Mad to Glad: Appeasing Angry Clients
June 27, 2017
Article
Managing Your Practice
Unhappy customers are inevitable in any business. Here’s how to defuse the situation when one of your clients is seeing red.
The Digital Path to Client Education and Compliance
June 26, 2017
Article
Your Online Toolbox
Social media is a great tool to reach pet owners and ensure they follow recommendations.
Three Confidence-Limiting Beliefs
June 25, 2017
Article
News & Trends
To attain genuine self-assurance, we need to understand the thoughts that may be holding us back.
Fear Free: More Rewards Than I Imagined
June 24, 2017
Article
Managing Your Practice
A practice owner calculates the return on her investment in Fear Free certification.
Hot Topics in Human Resources
June 23, 2017
Article
Managing Your Practice
Effective veterinary practice leaders stay up-to-date with evolving human resources issues, including millennials, mentorship and the employee handbook.
Educating Clients About Pet Health Insurance
June 22, 2017
Article
Managing Your Practice
Pet health insurance benefits your clients’ wallets, your patients’ health and your practice’s revenue. How do you get your clients on board?
Exploring Workplace Bullying
June 21, 2017
Article
Managing Your Practice
Bullying — a common problem among health care workers — is detrimental to both employee morale and your bottom line. Here’s what you need to know.
5 Cost-Effective Strategies to Win New Clients
June 18, 2017
Article
Managing Your Practice
With three in four residences housing at least one pet, prospective new clients are well within your grasp.
Attention, Managers: Are You Making These Leadership Errors?
June 17, 2017
Article
Leadership Lessons
Managers can develop team members’ skills, knowledge and self-esteem, or they can create animosity, mistrust and doubt.
Telehealth: Bringing the Future to Veterinary Medicine
June 16, 2017
Article
Feature
The industry perspective on this growing field — and what it means for veterinarians and pet owners.
Got Debt? Repay the Smart Way
June 15, 2017
Article
Personal Finance - Journal
Remove the worry from repaying your student loan debt: Be defensive, plan wisely, allocate accordingly and pay attention.
Advice Unleashed (June 2017)
June 14, 2017
Article
Advice Unleashed
Tips and insight from business, financial and practice management experts.