Firstline September/October 2020

Ask this question when you see clients using harmful training techniques

January 14, 2020

Bad pet training advice abounds, and when you see it being implemented by your clients it can be tricky to know what to do. According to veterinary behaviorist Dr. E’Lise Christensen, the key is to start with a question, not correction.

Ask Emily: Don't be a nagging nanny goat

December 03, 2019

When you have a forgetful veterinary team member, it can be tempting to nag the living daylights out of them. Practice manager Emily Shiver offers a more productive approach. She says teamwork and encouragement is the way to go.