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Mastering Management—Use documentation card to identify animalsThe following tip is brought to you by a member of the Veterinary Leadership Group (VLG), a group of 20 management-savvy practitioners and hospital managers from across the country who meet twice a year to discuss business improvement, personal growth and social development issues for their practices.
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Serotonin reuptake inhibitors: pros and cons (Proceedings)New SSRIs and SNRIs are typically very expensive. We usually use the older ones in veterinary medicine because of cost.
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Treat or euthanize? Helping owners make critical decisions regarding pets with behavior problemsConcrete steps you can take in reaching a decision.
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Screen out parasitesMost clients would be pretty grossed out to find a flea or tick on their pets. But they don't always take all the steps to protect their pets from infestations. That's where you come in. You want to start pet owners off on the right paw, so begin discussing parasite control the first day clients visit with their new pets.
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Current thoughts on UBA test as a diagnostic for portosystemic shuntDo I really need to do a bile acid stimulation test to diagnose a portosystemic shunt, or can I use urine bile acids?
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Feline infectious peritonitis–the ultimate hypersensitivity (Proceedings)FIP – nothing's ever simple....It is a multifactoral disease involving virus factors, host factors, and environmental factors. The virus of FIP is feline coronavirus (FCoV) – interestingly, it is required but not sufficient for FIP. Coronaviruses have a large RNA genome.
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Inverted realityI scheduled an appointment for 11:20 a.m. to see my primary0care physician, Dr. U.R. Knotavet, to update my tetanus booster and to ask a few questions.
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End front vs. back battlesSick of the communication gaps and the infighting about policy changes that often occur between front and back office team members? Crystal Steen, a receptionist at Pet Care Vet in Virginia Beach, Va., suggests electing area liaisons.
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Should you rush to buy equipment before Dec. 31?If the new equipment for your veterinary clinic will make you money, improve patient care and make work easier for your team, then, yes, the Section 179 tax deduction is a nice bonus from Uncle Sam! Learn more about it here.
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Potpourri of canine neurologic disorders: Parts I and II (Proceedings)First case: Infraspinatus muscle contracture in the dog
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CVC Highlight: Your toolbox for troublesome toxicoses in catsDr. Kristy Dowers shows you how to handle six common poisonings in cats.
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Thanks, FirstlineI really enjoyed my first issue of Firstline! I'm a newly licensed veterinary technician, so the insightful ideas and suggestions were very helpful. I read your magazine from cover to cover. I look forward to my next issue!
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A generation apartBaby boomers enjoy a position of authority in many practices, strongly influencing workplace culture. Here's an inside look at how they shape practice.
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Stop the revolving door at your veterinary practiceTrying to keep clients is hard enough, but problematic employee turnover on top of that can be a nightmare. Here are a couple ways to retain employees.
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Understand your veterinary clients narrativeEvery pet and client have a story, and you become a part of their story the minute they enter your practice. Heres a closer look at narrative medicinea fast-growing medical field with the goal of understanding the stories of those around youand how it can help your patients, your clients and even you.
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Role of bovine viral diarrhea virus in feedlots (Proceedings)Bovine viral diarrhea virus (BVDV) is one of the most important infectious agents of cattle. The annual economic loss caused by BVDV is difficult to quantify but certainly is significant. The insidious nature of BVDV combined with the biology of the virus and complex disease pathogenesis has made control and prevention of this virus challenging.
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Time off for good behaviorTired of the usual performance rewards, Margaret Fasnacht, business manager at Animal Critical Care and Specialty Group in Malvern, Pa., decided to try a different approach. She presented reception team members with a unique gift certificate-good for one extra paid vacation day and Fasnacht's personal commitment to cover the shift on the team member's day off.
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Client form: Payment expectation and patient informationHelp clients understand what you'll expect from them at time of service.
