Michael H. Riegger, DVM, DABVP

Look at all the layoffs, even within the biggest and strongest companies.

Implement a plan now to help you three years from now - even in a recession.

Follow-through after meetings is a frustrating issue in many practices.

A wake-up call might be in order when we study the profit-and-loss ledger for the year. What might look like a 25 percent labor cost is really 33 percent. A huge difference.

"Oh, Doctor, how can we charge $18 for this service?"

Is your practice upside down?

Quicksand fees will sink a practice.

Complacency can kill relationships, skills, marriages, businesses, teams, countries and empires.

Complacency is a terrible disease.

It has been said that 90 percent of all American families are dysfunctional - a major socioeconomic issue that permeates human domestic life.

The time has come for a consultant to come clean.

It finally happened.

An audit of these evidence-based decisions is essential to consistently practice and deliver quality medical care.

Who would have guessed that the great debate of this decade would focus on vaccine protocols?

Put the Pain Score into the record each time a patient comes in.

Most practices get the administrator duties completed by the members of the dedicated and sometimes overworked staff.

Management by walking around is a concept put forward by Tom Peters in "In Search of Excellence."

Reading is power.

Necropsy is one of a clinician's best teachers; are we staying sharp?

The best-kept practice management secret is the rabies ratio.

As the continuing education season is well under way, the time has come for another practical quiz.

Nothing messes up a day like a steady string of interruptions.

Only about 80 percent of time slots will be accomplished despite the best plans, but it's better than 20 percent without a plan.

Profitability and quality are not mutually exclusive, but they do go together.

We assume that data passed down from academia into the practitioner's environment is correct.

Efficient workflow requires immediate attention, organization

So you want a raise, a vacation, a smile; well, here is what the boss wants: good employees and team members.

Coddling is a new buzzing issue in human resource management and with good reason.

Clients cannot select, or reject, care unless it is clear of the healthcare goals for their pets.

Meeting the three standards, I was ready for euthanasia.